Terms of Service

Last Updated: 1 November 2024

1. Acceptance of Terms

By accessing the Davenop Technologies website at www.davenoptechnologies.com or engaging Davenop Technologies for the supply of goods or services, you agree to be bound by these Terms of Service ("Terms"). If you do not agree to these Terms, you must not use our website or engage our services.

These Terms apply to all visitors, clients, and prospective clients of Davenop Technologies.

2. Description of Services

Davenop Technologies provides IT infrastructure design, supply, installation, and managed technology services to organisations in Nigeria and across Africa. Our core service areas include:

  • Network infrastructure design and installation
  • Enterprise cybersecurity systems
  • CCTV surveillance infrastructure
  • Access control systems
  • Document management systems
  • Telepresence solutions
  • IT hardware and software procurement
  • Power systems installation
  • Print management solutions

The specific scope of services for each engagement is defined in a written proposal, statement of work, or purchase order agreed between Davenop Technologies and the client.

3. Client Obligations and Acceptable Use

3.1 Client Obligations

Clients engaging Davenop Technologies agree to:

  • Provide accurate and complete information required for project delivery, including access to premises, relevant technical documentation, and designated points of contact
  • Cooperate reasonably with Davenop Technologies personnel during survey, installation, and commissioning activities
  • Make payments in accordance with the agreed payment schedule (see Section 5)
  • Notify Davenop Technologies promptly of any concerns, defects, or changes in requirements

3.2 Acceptable Use of the Website

Users of this website agree not to:

  • Use the website for any unlawful purpose or in violation of any applicable laws or regulations
  • Attempt to gain unauthorised access to any part of the website or its underlying infrastructure
  • Transmit malicious code, viruses, or other harmful content
  • Reproduce, distribute, or commercially exploit any content from this website without prior written consent

4. Payment Terms and Invoicing

4.1 Pricing

All prices are stated in Nigerian Naira (NGN) unless otherwise specified. Prices are exclusive of applicable taxes including Value Added Tax (VAT) unless explicitly stated.

4.2 Payment Schedule

Payment terms are as specified in the relevant proposal or purchase order. Unless otherwise agreed in writing, Davenop Technologies' standard terms are:

  • A deposit of 50% of the project value is payable upon written acceptance of the proposal
  • The balance is payable within 14 days of project completion and sign-off

4.3 Late Payment

Invoices unpaid beyond the agreed due date may attract interest at the rate of 2% per month on the outstanding balance. Davenop Technologies reserves the right to suspend delivery of services where payment obligations are not met.

5. Intellectual Property Ownership of Deliverables

5.1 Pre-existing Intellectual Property

All intellectual property rights in materials, methodologies, tools, and processes owned by Davenop Technologies prior to or independent of a specific engagement ("Pre-existing IP") remain the exclusive property of Davenop Technologies.

5.2 Project Deliverables

Upon full payment of all amounts due under an engagement, ownership of bespoke deliverables created specifically for the client (such as network design documentation, configuration files, and custom reports) transfers to the client. Where deliverables incorporate Pre-existing IP, the client receives a non-exclusive licence to use that Pre-existing IP as incorporated in the deliverable.

5.3 Website Content

All content on the Davenop Technologies website — including text, images, graphics, and logos — is the property of Davenop Technologies and is protected by applicable intellectual property law. Reproduction or redistribution without prior written consent is prohibited.

6. Limitation of Liability

6.1 Exclusions

To the maximum extent permitted by applicable law, Davenop Technologies shall not be liable for:

  • Indirect, consequential, incidental, special, or punitive losses or damages
  • Loss of revenue, profits, business, or anticipated savings
  • Loss of data or business interruption not directly caused by Davenop Technologies' negligence

6.2 Cap on Liability

Davenop Technologies' total aggregate liability to a client in connection with any engagement shall not exceed the total fees paid by the client to Davenop Technologies under that engagement in the twelve months immediately preceding the event giving rise to the claim.

6.3 Exceptions

Nothing in these Terms limits or excludes liability for death or personal injury caused by negligence, fraud or fraudulent misrepresentation, or any other liability that cannot be lawfully excluded.

7. Confidentiality

7.1 Obligations

Each party agrees to keep confidential all non-public information of the other party received in connection with an engagement ("Confidential Information"), and not to disclose Confidential Information to any third party without prior written consent.

7.2 Exceptions

The confidentiality obligation does not apply to information that:

  • Is or becomes publicly available through no breach of these Terms
  • Was already known to the receiving party without restriction prior to disclosure
  • Is independently developed by the receiving party without reference to the Confidential Information
  • Is required to be disclosed by applicable law or regulatory authority

7.3 Duration

Confidentiality obligations survive the termination of any engagement for a period of three years.

8. Termination

8.1 Termination for Convenience

Either party may terminate an engagement by providing thirty (30) days' written notice. In such cases, Davenop Technologies shall be entitled to payment for all work completed and reasonable costs incurred up to the termination date.

8.2 Termination for Cause

Either party may terminate an engagement immediately upon written notice if the other party:

  • Commits a material breach of these Terms that remains unremedied for 14 days following written notice of the breach
  • Becomes insolvent, enters administration, or has a receiver appointed

8.3 Effect of Termination

Upon termination, all outstanding payment obligations become immediately due. Each party shall promptly return or securely destroy the other party's Confidential Information.

9. Governing Law and Dispute Resolution

These Terms and any disputes arising out of or in connection with them shall be governed by and construed in accordance with the laws of the Federal Republic of Nigeria.

In the event of a dispute, the parties agree to first attempt to resolve the matter through good-faith negotiation. If a dispute cannot be resolved through negotiation within 30 days, either party may refer the matter to mediation under the Lagos Court of Arbitration Rules before commencing formal legal proceedings.

10. General Provisions

10.1 Entire Agreement

These Terms, together with any applicable proposal or statement of work, constitute the entire agreement between the parties with respect to the subject matter hereof and supersede all prior agreements, representations, and understandings.

10.2 Amendments

Davenop Technologies reserves the right to update these Terms from time to time. The revised Terms will be published on this website with an updated "Last Updated" date. Continued use of the website or engagement of services after publication constitutes acceptance of the revised Terms.

10.3 Severability

If any provision of these Terms is found to be invalid or unenforceable, that provision shall be severed and the remaining provisions shall remain in full force and effect.

10.4 Waiver

Failure by either party to enforce any provision of these Terms shall not constitute a waiver of that party's right to enforce it subsequently.

11. Contact Information for Legal Enquiries

For all legal enquiries relating to these Terms of Service, please contact:

Davenop Technologies [COMPANY ADDRESS] Lagos, Nigeria Email: [CONTACT EMAIL] Telephone: +234 916 034 8233

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